This policy explains how we use any personal information we collect about you.
Welcome to our privacy policy. Here at MOJO Maker Ltd we are committed to protecting your information when you use our services or buy our products.
This policy explains how we use any personal information we collect about you when you use our website to contact or order from us.
What information do we collect about you?
MOJO Maker Ltd collects information about you when you place an order for our products and request information from us. This may cover anything from your contact and delivery details to payment information, or your responses to questions we've sent you and feedback you've provided.
We also collect information about your use of our websites, and how you arrived at our website in the first place. This can include what links or adverts of ours you've viewed or clicked on to reach us, or any search terms you've used. We can also see which pages of our website have been viewed by you and for how long. All this information helps us tell what content is popular with our customers so we can prioritise it.
How will we use this information about you?
We collect information about you to process your order and to let you know about our products that we think maybe of interest to you. We also use this information to decide what content you're interested in, measure the success of our marketing campaigns and to better understand our customers.
Will you pass my information on to other companies?
We do use other companies to process your data on our behalf, to ensure that we can fulfill all our obligations to you. We only choose those companies who prioritise the protection of personal data and who pass the strict organisational and technical security standards that we set. These companies include those who process our payments and help us host our websites.
The only other times we will pass your details to anyone else would be where we have to for fraud or other legal purposes.
We do not pass your details (email, address, telephone, IP address), to any third parties for marketing purposes.
How long will we keep this information about you?
We will only keep information about you for as long as we need to. We make sure that any companies which process your data on our behalf do the same. We have an internal retention policy where there are varying retention periods for different categories of information depending on our legal obligations and whether there is a commercial need, such as answering member account queries.
After a retention period has elapsed, the data is deleted.
Access to your information and correction
If you would like a copy of some or all of your personal information we hold about you, please write to us at; Data Administration, MOJO Maker Ltd, Unit 8 Evolution, Lymedale Business Park, Hooters Hall Road, Newcastle-under-Lyme, Staffordshire, ST5 9QF.
We want to make sure that your personal information is accurate and up to date. Please always let us know if you think it is not.
What if I'm aged 16 or under?
If this applies to you, please get your parent's / guardian's permission before you supply us with any personal information or place an order. Without this consent, please do not provide us with any personal information.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this webpage